Get in contact
For all general enquiries please email us at support@claudscloset.com
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Frequently asked questions
Do I wash the garment before I return it?
No-No need to wash the garment we will ourselves. If the item is permanently damaged you may have to forfit a percentage or all of your bond.
When do I get my bond back?
Once the dress is returned, washed and in its original condition (typically 3-4) after return.
What if the dress doesn't fit?
We offer free try on's locally. If you are unsure of fit we can measure the item and provide a description of the item. If you hire the item without a try on you will be unaligible for a refund.
What is a co-signment program?
Have some dresses/sets at home just sitting in your wardrobe? Why not make some extra cash? We offer a co-signment program. Hand in your garments, we will advertise it for you and you will recieve a percentage of each dress hire! Its that easy! Please be cautious that your dress may be damaged during a hire, however this is why we charge a bond. Bonds can vary depending on RP of item. Clauds' Closet is not liable for any damages. We do not recommend hiring out a garment that holds high sentimental value.
Can I extend the hire period?
Absolutely! Get in contact with us to discuss dates :)
Have more questions? See our T & C's below or get in contact via out website, socials & email support@claudscloset.com